Counter Sales Representative - Orlando, FL

SoneparOrlando, FL
Onsite

About The Position

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. We are hiring a Counter Sales Representative to join our team!

Requirements

  • High school diploma or general education degree (GED)
  • 1 year or more related customer service-oriented experience
  • Ability to work in a fast-paced environment
  • Strong math and reading skills
  • Bilingual (English/Spanish) in South Florida Region

Nice To Haves

  • Forklift Certification preferred

Responsibilities

  • Selling electrical supplies, various parts, and equipment at specific counter locations.
  • Facilitating moving products throughout the warehouse through equipment in areas such as Receiving, Stocking, Shipping, Order Processing and Replenishment.
  • Determine the make and type of product needed.
  • Discuss use and features of various parts.
  • Research replacement part stock number and price.
  • Fill customer orders from stock.
  • Place special orders and branch transfers for nonstock orders or backorders.
  • Receive payment or obtain credit authorization.
  • Advise customers on substitution or modification of part when replacement is not available.
  • Receive and fills telephone orders.
  • Assist customers with gathering their material and loading the material in their vehicle.
  • Make proactive telephone calls to potential new customers and existing customers.
  • Greet customers in a timely, professional, and courteous manner.
  • Maintain a professional appearance.
  • Maintain a clean work area.
  • Operate computers to order, enter and retrieve data.
  • Sort and place material or items on racks, shelves, or in bins.
  • Construct orders based on delivery area preventing stock from being damaged on delivery.
  • Box up and label material.
  • Examine returned part to determine if defective, and exchanges part or refunds money.
  • Assist in organizing counter.
  • Verify correct quantities and items for all sections.

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Tuition reimbursement
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
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