Counter Sales Representative – HVAC Parts

HTS • Lubbock, TX

22h • Onsite

About The Position

We are seeking a Counter Sales Representative to join our HVAC parts team in Lubbock, TX. This role is responsible for assisting customers, processing orders, identifying HVAC replacement parts, and supporting day-to-day branch operations. The ideal candidate has strong customer service skills, attention to detail, and experience working with HVAC equipment, parts, or wholesale distribution.

Requirements

• Basic computer proficiency
• Ability to work in a fast-paced environment
• High school diploma or equivalent

Nice To Haves

• Previous customer service, parts sales, or HVAC industry experience preferred
• Knowledge of HVAC equipment, components, and replacement parts is a plus
• Strong communication and organizational skills

Responsibilities

• Assist walk-in customers and contractors with HVAC parts inquiries
• Process sales orders, quotes, and customer transactions
• Identify and source HVAC replacement parts and equipment
• Maintain inventory accuracy and assist with stock replenishment
• Receive and organize incoming shipments
• Build and maintain positive customer relationships
• Coordinate with warehouse and operations teams to fulfill orders
• Maintain a clean and organized sales counter area

Benefits

• Competitive compensation
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED