Counter Sales Representative
SouthernCarlson, Inc.•Lubbock, TX
•Onsite
About The Position
SouthernCarlson is hiring a Counter Sales Representative (CSR) who thrives in a fast-paced, customer-facing environment. This role is the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.
Requirements
- High school diploma or GED required
- Proficiency in Microsoft Office and ERP systems
- Strong math skills with ability to calculate pricing and margins
- Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally
- Strong communication skills and a customer-first mindset
Nice To Haves
- 1–2 years of experience in construction supply, building materials, or related industry preferred
- Knowledge of fasteners, power tools, or pneumatic systems is a plus
- Bilingual skills are a plus
Responsibilities
- Provide in-person and phone support to customers by identifying needs and recommending the right products
- Build relationships with customers by delivering knowledgeable, high-energy service
- Proactively reach out to existing and potential customers to drive sales growth
- Prepare quotes and process orders accurately using ERP systems
- Stay up to date on product lines, vendor offerings, and construction industry trends
- Maintain showroom organization, stock levels, and promotional displays
- Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction
Benefits
- Health, Dental, and Vision
- 401(k) with Company Match
- Paid Time Off and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
