Counter Sales/Parts Associate

QC Supply•Batesburg-Leesville, SC

1d•Onsite

About The Position

As a Full-Time Counter Sales/Parts Associate at QC Supply in Batesburg-Leesville, SC, you'll be right in the heart of the action, providing excellent customer service and sales support, as well as ensuring that everything is in its rightful place and ready for shipment. Our Batesburg-Leesville, South Carolina hours of operation are Monday through Friday, 8am to 4:30pm. From supporting walk-in customers in our showroom, while also flexing to pick, pack and ship, making sure orders are accurate and delivered on time, you'll be an essential part of our team. If you're ready to take on a dynamic role that keeps you on your toes, this position is perfect for you. As a Counter Sales/Parts Associate at QC Supply in Batesburg-Leesville, SC, you'll be the master of all things customer service and sales. In addition to greeting and assisting our customers, from the moment products arrive at our facility to the final billing to our customers, you'll be the wizard behind the curtain making sure everything runs smoothly. Your days will be filled with the thrill of engaging our customers both in-store and over the phone to ensure they receive outstanding customer service and sales support. If you're someone who loves to see processes through from start to finish and enjoys the satisfaction of a job well done, this role is tailor-made for you. Join our energetic team and be a crucial part of our forward-thinking approach to branch operations. This position offers an opportunity to be an integral part of a team dedicated to operational excellence while advancing your skills in warehouse management and distribution logistics. We welcome candidates committed to safety, efficiency, and customer satisfaction who are eager to contribute to our continued growth.

Requirements

High School Diploma or Equivalent.
Ability to read and understand English.
Ability to function in a fast-paced customer driven environment.
Ability to lift up to 50 pounds unassisted.
Strong computer skills.
Strong organizational skills.
Strong written communication skills.
High attention to detail.
Sales and customer service skills.
Ability to multitask, prioritize and manage time effectively.
Familiar with Microsoft Office products.
Ability to work a minimum of 40 hours a week with occasional overtime.

Nice To Haves

Knowledge in the agriculture industry.
Knowledge of parts and equipment used.
Strives to continually upgrade industry, parts and equipment knowledge.
Previous customer service experience is strongly preferred.
Ability to identify and resolve problems in a timely manner.
Responds promptly to customer needs.
Problem Solving - Identifies and resolves problems in a timely manner.
Seeks advice and guidance on non-routine or problem areas from others.
Customer Service - Responds promptly to customer needs.
Oral Communication - Speaks clearly and persuasively in positive or negative situations.
Teamwork - Balances team and individual responsibilities.
Ethics - Treats people with respect; Upholds organizational values.
Organizational Support - Follows policies and procedures.
Safety and Security - Observes safety and security procedures.
Adaptability - Adapts to changes in the work environment.

Responsibilities

Providing excellent customer service and sales support.
Ensuring that everything is in its rightful place and ready for shipment.
Supporting walk-in customers in our showroom.
Picking, packing, and shipping orders accurately and on time.
Greeting and assisting customers.
Ensuring smooth operations from product arrival to final billing.
Engaging customers both in-store and over the phone.
Utilizing inventory management systems for verification and data entry.
Efficiently picking, packing, and shipping products.
Recommending the best parts and equipment to customers.
Educating new customers on new products and special promotions.
Promoting QC Supply products.
Properly operating office equipment.
Handling payment transactions.
Efficiently utilizing computer operating systems.
Assisting with inventory management, including shelving products and performing cycle counts.
Maintaining inventory levels to assure adequate quantities on hand.
Working with the warehouse to ensure all materials leaving or entering are properly accounted for.
Keeping the parts counter and showroom neat and clean.
Performing any daily task as assigned.