Inside Sales - HVAC
Plumbers Supply Co•Fishers, IN
•Onsite
About The Position
Plumbers Supply Co. is seeking a Counter Sales Associate for their Fishers branch with a strong HVAC background. This role involves being the first point of contact for HVAC contractors, technicians, and facility managers, requiring in-depth product knowledge of equipment, parts, and supplies. The associate must remain composed during busy periods and provide accurate information promptly. While it is a sales role, the ideal candidate will possess technical troubleshooting skills similar to a technician, combined with sales acumen.
Requirements
- High school diploma or GED
- Enough product knowledge to have a real conversation with a working technician
- Self-directed — you don't need someone telling you a customer needs help
- Strong verbal and written communication
- Comfortable on your feet for a full shift and able to lift 50 lbs routinely
Nice To Haves
- 2+ years in HVAC sales, supply house counter work, or HVAC service/installation
Responsibilities
- Greet and assist walk-in and phone customers promptly and professionally
- Recommend and sell HVAC products based on actual job requirements
- Process orders, quotes, and returns accurately
- Track shipment schedules and push on orders when a job is waiting on parts
- Be the go-to resource for product specs, cross-references, alternatives, and technical questions
- Hold a professional standard at the counter — every interaction reflects the branch
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- 10 paid holidays plus vacation and sick time
- Life and disability insurance
- Wellness program with incentives
- 401K with company match
- Financial planning support through Cerity Partners
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
