Counter Sales Associate, Calgary

Wolseley GroupCalgary, AB
Onsite

About The Position

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Requirements

  • Previous technical experience in sales or customer service in wholesale or distribution required.
  • General computer skills including Microsoft Office required.
  • Exceptional customer service and professional communication skills.

Nice To Haves

  • Local market knowledge with HVAC and Plumbing will be an asset.
  • Experience with AS400 an asset.

Responsibilities

  • Offer prompt product knowledge and information to customers in a professional manner as the first point of contact.
  • Respond to customers in a timely manner in person, by phone or email.
  • Prepare small order quotations on urgent contracting jobs.
  • Pick customer orders from the warehouse.
  • Perform necessary product research in catalogues and online.
  • Verify all items are available for the customer as ordered and scheduled.
  • Build positive relationships with customers and associates.
  • Maintain stock of the counter area as needed.
  • Offer help and assistance in the warehouse if required.

Benefits

  • Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
  • Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
  • Paid vacation, sick time, and paid birthday off
  • Annual bonus and profit-sharing opportunities
  • Employee discounts on leading plumbing, HVAC/R, and industrial products
  • Education reimbursement and ongoing career development opportunities
  • Employee referral programs and recognition initiatives
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