Counter Sales Associate II

Lennox International • Santa Clara, CA

2d

About The Position

The Counter Sales Associate II provides an exceptional customer experience through direct involvement in daily store operations and by contributing to sales goals. The role collaborates with the Store Manager and local team to manage inventory, maintain store appearance, record received and shipped products, and prepare items for shipment. The associate may perform as Store Manager when needed, including scheduling, ordering, and opening and closing procedures. The position is salaried non-exempt, with overtime pay for hours worked beyond 40 per week or as otherwise required by state law. The starting salary range is $50,400–$66,150 annually, and the role is eligible for a bonus under the applicable company plan. Benefits are subject to eligibility requirements.

Requirements

• High school diploma or an equivalent combination of education and experience.
• At least 2 years of related experience.
• Strong oral and written communication skills.
• Strong computer skills, including Microsoft applications.
• Knowledge of HVAC systems.
• Ability to lift up to 50 lbs.
• Customer service and communication skills, self-motivation, attention to detail, organizational skills, and ability to work as part of a team.

Nice To Haves

• Interest in advancement.
• Passion for customer service and commitment to driving sales.

Responsibilities

• Provide a high level of customer service using product expertise and selling skills.
• Contribute to sales goals and collaborate with the Store Manager and local team on day-to-day store operations.
• Manage inventory, maintain the appearance of the store, record received and shipped products, and prepare items for shipment.
• Complete all assigned training within the specified timeframe.
• Perform other duties as assigned.
• Perform as Store Manager when needed, including scheduling, ordering, and carrying out opening and closing procedures.

Benefits

• Bonus eligibility under the applicable company plan.
• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days of paid time off, depending on hire date and eligibility.
• Two paid well-being days, depending on hire date and eligibility.
• One paid volunteer day, depending on hire date and eligibility.
• 12 paid holidays, depending on hire date and eligibility.
• Three floating holidays per year, depending on hire date and eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED