Counter Sales and Customer Service Representative

Welders Supply of Louisville•Elizabethtown, KY

3d•$18 - $21•Onsite

About The Position

Welders Supply & Gases is hiring a Counter Sales and Customer Service Representative at our Elizabethtown, KY location. We’re looking for a dependable, customer-focused teammate to help customers find the welding supplies, equipment, and gases they need while supporting daily store and warehouse operations. This is an active position that combines customer service with warehouse and cylinder-handling duties.

Requirements

A friendly, professional approach to customer service
Strong verbal and written communication skills
A willingness to learn our products and systems
Attention to detail when handling orders, payments, and inventory
A dependable work ethic and ability to work with a team
High school diploma or equivalent

Nice To Haves

Customer service, inside sales, or counter sales experience is a plus
Knowledge of welding, gases, or safety supplies is helpful, but industry experience is not required. We will train you!

Responsibilities

Assist customers at the counter and by phone
Process orders
Help keep our store, warehouse, and cylinder dock stocked and organized
Help customers purchase and order gases, welding equipment, and industrial supplies
Understand customer needs and recommending appropriate products and accessories
Answer questions, check order status, and help resolve customer concerns
Process cash and charge-account transactions accurately
Enter orders and maintain accurate customer account information
Process cylinder purchases, returns, and exchanges
Receive incoming stock and picking, packing, and preparing outgoing orders
Load and unload products and gas cylinders
Keep shelves stocked, pricing labels accurate, and inventory organized
Maintain clean and orderly store, counter, and warehouse areas
Work with teammates to provide dependable customer service