COUNTER OFFER ATTENDANT
About The Position
To serve residents in an upscale bistro with the highest quality of customer service. This role involves preparing and serving bistro items, relating to residents with courtesy and empathy, and maintaining a safe and clean environment. The attendant must adhere to all safety and infection control guidelines, practice safe food handling, and provide a pleasant dining experience while accommodating specific dietary needs. Maintaining high standards of appearance, sanitation, and hygiene is crucial, as is protecting resident confidentiality. The position also requires reporting any malfunctioning kitchen equipment and taking ownership of associate and resident safety. Associates must disclose any medication that might impair their ability to perform the job safely. Non-essential functions include leading by example with CORE Values, having a passion for working with senior citizens, attending community meetings, completing required courses, and being prompt and reliable. Associates must also be familiar with the Safe Return program for missing persons and fire evacuation procedures, contributing to a safe and secure environment for all residents.
Requirements
- Must be 18 years of age or older
- Must have a high school diploma or GED equivalent
- Must be customer service oriented
- Must be an honest and dependable individual
- Must be detail and team orientated
- Knowledge of safe food-handling and kitchen regulations
- Knowledge of OSHA Standards and fire and safety procedures
- In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
Nice To Haves
- Experience in a health center environment a plus
Responsibilities
- Prepare and serve bistro items to residents and guests (coffee, sandwiches, soup, salads, etc.)
- Relate to residents in a courteous, empathetic, and cooperative manner
- Keep environment safe and clean
- Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
- Practice safe, sanitary food handling for food preparation, food holding and service
- Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
- Maintain or exceed HRA standards of appearance and cleanliness; maintain personal sanitation, hygiene and health standards
- Maintain and protect the confidentiality of resident information at all times
- Notify Dir. of Hospitality of any malfunctioning kitchen equipment or appliances
- Perform any other reasonable task as assigned by the supervisor
- Take ownership for associate’s safety and the safety of the residents
- Disclose any medication that might impair associate’s ability to perform the job safely or competently
- Leads by example exhibiting the CORE Values through servant leadership
- Must possess a passion to work with and around senior citizens
- Attends required community meetings and participates Life Enrichment activities when able
- Completes all required courses in adherence with HRA University
- Is prompt and able to perform the required duties of the position on a regular, predictable basis
- Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
- Becomes familiar and understands the steps for fire evacuation
- All associates are responsible for maintaining a safe and secure environment for all community residents
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
