Counter Manager - New York, NY

Clarins USA•New York, NY

3d•Onsite

About The Position

Clarins group, a global leader in skincare and make-up, is seeking a Full-Time Counter Manager for Bloomingdale's Soho in New York City. This role involves leading an award-winning team, effectively engaging with customers, developing business strategies, and maximizing the impact of in-counter events and new product launches. The position ensures Clarins products are represented optimally in an environment where customers seek expert advice.

Requirements

Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience
Knowledge of, and ability to handle multiple projects, review and prepare event schedules and meet critical deadlines
Good interpersonal skills and sales experience
Strong sales ability and interpersonal skills
Ability to create activity and animation
Prior cosmetics experience required
Customer oriented
Result driven
Passionate about our brand and challenges
Entrepreneurial mindset
Eager to grow in a company genuinely committed to responsible beauty
Comfortable demonstrating products on the customer
Customer service oriented
Confident, positive and self-motivated

Responsibilities

Lead through empowerment and teach by example.
Motivate counter staff to meet daily sales goals and review specific goals for focus products.
Communicate upcoming in-store events and promotions with all counter staff.
Maintain a daily communication log to keep everyone informed of prior events and daily priorities.
Assign individual counter maintenance duties.
Uncover networking/outsourcing opportunities.
Recruit, develop and retain top talent for the counter.
Consistently assess and provide ongoing performance feedback to all levels of the counter team.
Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution.
Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
Achieve overall retails sales and event goals and ensure all team members are achieving Club Clarins goals.
Responsible for promoting our loyalty program.