Counter Manager - New York, NY

Clarins USA, Inc.•New York, NY

1d•$28 - $32•Onsite

About The Position

Clarins group is seeking a Full-Time Counter Manager to be based at Bloomingdale's Soho in New York City. This role involves directing an award-winning team, effectively communicating with customers, developing strategies to build the Clarins business, and maximizing the impact of at-counter animations and new product introductions. The position ensures Clarins products are represented in the best way in an environment where guests seek expert advice.

Requirements

Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience.
Knowledge of, and ability to handle multiple projects, review and prepare event schedules and meet critical deadlines.
Good interpersonal skills and sales experience.
Strong sales ability and interpersonal skills.
Ability to create activity and animation.
Prior cosmetics experience required.
Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset.
Eager to grow in a company genuinely committed to responsible beauty.
Comfortable demonstrating products on the customer.
Customer service oriented.
Confident, positive and self-motivated.

Responsibilities

Lead through empowerment and teach by example.
Motivate counter staff to meet daily sales goals and review specific goals for focus products.
Communicate upcoming in-store events and promotions with all counter staff.
Maintain a daily communication log to keep everyone informed of prior events and daily priorities.
Assign individual counter maintenance duties.
Uncover networking/outsourcing opportunities.
Recruit, develop and retain top talent for the counter.
Consistently assess and provide ongoing performance feedback to all levels of the counter team.
Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution.
Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
Achieve overall retails sales and event goals and ensure all team members are achieving Club Clarins goals.
Responsible for promoting our loyalty program.