Resident Manager - New York, NY
About The Position
Rose Associates is seeking a vibrant and experienced Resident Manager to oversee daily operations in their residential rental community. This role involves managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. The ideal candidate will demonstrate exceptional leadership, adept problem-solving, and efficient multitasking skills. Key attributes include clear communication, a solid understanding of building mechanical infrastructure, and strong organizational abilities. The position requires overseeing expenses, managing contractor performance, ensuring building compliance, monitoring systems, and implementing preventative maintenance strategies for optimal building performance and resident contentment. This is a dynamic role for someone ready to take charge.
Requirements
- A minimum of 4 years in maintenance and staff management
- Strong self-management skills
- Professional demeanor
- Experience opening a new construction, lease-up building is required
- Proficient in various mechanical systems for cost-effective solutions
- Possess the required licenses and certificates (Certificate of fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness P-99, EPA 608 Universal)
- Strong communication skills with staff, property management teams, and senior management
- Work authorization (required)
- Proficiency in navigating computers and property management software, to include Microsoft Office and Yardi
Nice To Haves
- Optimize building efficiency with sustainable energy practices, grid interactive maintenance, and modern security technologies
Responsibilities
- Manage daily property operations
- Prioritize tenant concerns and ensure timely maintenance
- Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks
- Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards
- Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management
- Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents
- Oversee and assess staffing requirements within the building, ensuring optimal workforce management
- Be present on-site and able to move throughout the building to address building-related matters and meet with tenants, staff, vendors, and visitors
- Ascend and descend stairs, position oneself in small spaces for building inspections and maintenance repairs, and lift and move large or heavy objects in excess of 50 pounds
- Be comfortable with exposure to varying environmental climates and circumstances
- Respond to emergencies and be on call 24 hours
Benefits
- Competitive salary range of $100,000 - $115,000 annually
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
