Counter Manager - Limerick

Benefit Cosmetics•Limerick, PA

1d•Onsite

About The Position

Benefit is searching for a Part-time, 22.5 hour, 3 days per week, Counter Manager to make real connections in Brown Thomas Limerick. As this is a solo counter, previous team management experience is not required. However, there will be management aspects to the role that you will be responsible for. As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Requirements

Dynamic, self-motivated, self-sufficient and sales-driven
Passion for make-up and Retail with a focus on achieving sales targets and problem solving
Result-oriented, who likes a challenge and exceeding sales expectations with resilience
Desire to provide a unique customer experience that drives customer loyalty and repeat business
Flexible availability including weekends, late nights, Bank holidays and holiday periods.
A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

Responsibilities

Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.