Counter Manager - Limerick

Benefit Cosmetics•Limerick, PA

4d•Onsite

About The Position

Benefit is searching for a Part-time Counter Manager to make real connections in Shaws Limerick. As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Requirements

A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
Minimum 6 months of management experience
Flexible availability including weekends, late nights, Bank holidays and holiday periods.

Nice To Haves

Dynamic, enthusiastic, and sales-driven
Passion for make-up and Retail with a focus on achieving sales targets
Result-oriented, who likes a challenge and exceeding sales expectations
Desire to provide a unique customer experience that drives customer loyalty and repeat business

Responsibilities

Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
Delegate effectively and inspire the team to maximize performance.
Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.