Counter Lead

Carrier Enterprise • Jacksonville, FL

6d • Onsite

About The Position

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Counter Lead. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

Requirements

• High School Diploma or GED equivalent; Associate's Degree in business, marketing, or related field preferred.
• 1-3 years of proven and successful experience as a sales associate.
• Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.

Nice To Haves

• Ability to work well in a fast-paced retail store environment.
• At least 3-5 years of HVAC or similar industry knowledge/experience preferred.
• Computer skills are essential; proficiency with Microsoft applications.
• Heightened focus on providing excellent customer service.
• Must be sales-driven with the ability to lead and motivate sales and operational staff.
• Prior Forklift certification preferred.

Responsibilities

• Partner with Branch Sales Manager to lead the day-to-day operations of the branch
• Provide mentorship to other Counter Sales and Warehouse Associate's to ensure adherence to company policies
• Assist with the inventory of store products including restocking needs
• Provide solutions to customers and technical expertise as needed
• Answer phone calls and respond to branch related emails and other communications
• Ensure physical location is properly maintained including EH&S and operational policies
• Take some ownership of store sales and margin goals and provide insight to help meet sales and margin goals; work with Branch Sales Manager on the sales & margin components that impact the P&L.
• Collaborate with internal departments that impact sales and profitability (i.e Credit, Account Managers, Pricing, etc. )

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree