Black Wolf Bistro Counter Attendant

Air North • Whitehorse, YT

2d • Onsite

About The Position

At Air North, we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Role Summary:
The Counter Attendant is responsible for providing the renowned exceptional customer service Air North is famous for and ensuring the smooth operations of our grab-and-go food service counter. Your main role will involve assisting customers in selecting food and beverages, ensuring customer satisfaction, handling inquiries, complaints, and transactions while maintaining cleanliness and upholding the food safety standards.

Requirements

• 3 years experience in customer service, hospitality or food services
• Valid Drivers License
• Strong communication skills
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice To Haves

• Experience handling cash
• Knowledge of food safety standards
• Food Safe Level 1 certification

Responsibilities

• Provide friendly and efficient customer service by greeting customers, offering assistance and answering inquiries about the products and menu options
• Prepare and assemble grab-and-go food and beverage items, such as, sandwiches, salads, snacks, beverages, and other menu offerings, according to established recipes and guidelines
• Clean and sanitize counter and dining areas such as: displays and glass showcases, kitchen appliances and working surfaces, tables, chairs and other high-touch surfaces
• Ensure all health and safety regulations and best practices are met or exceeded
• Be part of the BWB team presenting a clean, organized and efficient bistro with a reputation for delicious food!

Benefits

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed