Count Team Lead

The Nash Casino•Nashua, NH

4d•Onsite

About The Position

At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact. We are hiring an experienced Count Team Lead to join our fast-paced team. Working alongside Count Attendants, the Count Team Lead performs administrative duties, coordinates procedures, and supervises the Drop and Count process. This role plays an essential part in protecting casino assets, maintaining precise documentation, and upholding operational compliance. Team Members in this role bring our vision to life every day by delivering BIG Service — Connecting Big Dreams with Big Fun!

Requirements

High school diploma or GED preferred.
Minimum 1 year of experience in a high-volume, fast-paced Money Room or Count Team environment preferred.
Must be 21 years of age or older.
Must pass all pre-screening and background checks.
Internal candidates must have at least six months in their current position with no active corrective action.
Must be able to obtain and maintain a valid New Hampshire gaming license.

Responsibilities

Oversee the collection and counting of cash drop boxes and voucher cassettes to ensure accuracy and full procedural compliance.
Determine the sequence in which boxes and cassettes are opened and counted.
Verify accuracy of Money Room equipment and ensure all materials are prepared prior to the count.
Control and supervise the secure transport of money and paperwork within the Money Room.
Authorize access and manage entries/exits to the Money Room, following Surveillance confirmation.
Review all Money Room paperwork for accuracy and sign upon verification.
Prepare and sign incident or discrepancy reports related to the drop or count process.
Authorize the transfer of cash to the safe area.
Observe Count Team performance and report concerns or commendations to Cage Management.
Train and mentor Count Attendants on Money Room operations, equipment, and procedures.
Assist in scheduling tasks when requested and ensure breaks and meal periods are conducted according to schedule in the absence of management.
Maintain thorough knowledge of Money Room equipment and oversee its proper use.
Follow all key control policies and maintain accountability for issued keys.