Count Team, Lead

Four Queens Hotel & Casino•Las Vegas, NV

About The Position

Responsible for maintaining and managing the Soft Count functions at both Four Queens and Binions. The role oversees sorting, counting, and recording the contents of kiosks, table game drop boxes, and bill validator drop boxes according to procedures established by the Nevada Gaming Control Board and internal processes and procedures. The Count Team Lead prepares schedules and staffing guides for Soft Count personnel, assists in maintaining payroll costs within budget, ensures applicable regulations are followed, oversees employee work-history documentation and accurate accounting of drop-box and kiosk contents, and addresses employee concerns. Other duties may be assigned.

Requirements

  • Basic reading, writing, and arithmetic skills; ability to read, write, speak, and understand English, normally acquired through a high school diploma or equivalent.
  • Legible handwriting.
  • Ability to work weekends and early mornings and independently without constant supervision.
  • Strong communication skills and ability to train, motivate, and coach in a team environment.
  • Ability to maneuver in and around all count rooms.
  • Ability to push and pull carts weighing up to 75 pounds and lift up to 50 pounds.
  • Must be at least 21 years of age.
  • Ability to obtain all local, state, and federal regulatory permits required for the position.
  • Ability to work calmly under stress when business volume increases.
  • Ability to stand for extended periods, bend, and stoop.
  • Ability to tolerate areas containing high noise levels and secondary smoke.

Responsibilities

  • Prepare schedules and staffing guides for Soft Count personnel and assist in maintaining payroll costs as budgeted.
  • Ensure applicable Nevada Gaming Control Board regulations are followed.
  • Oversee accurate documentation of employee work history, including attendance, discipline, vacations, leaves of absence, and performance reviews.
  • Oversee proper accounting of the contents of kiosks, table game drop boxes, and bill validator drop boxes.
  • Address employee concerns.
  • Perform other duties as assigned.
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