Count Team Associate
About The Position
This role is responsible for adhering to New York State Gaming Commission regulations and Gaming Operating Procedures. The associate will operate cash counting machines, maintain count room security and surveillance protocols, and perform manual cash counts to prepare cash for transfer to the main banker. Additionally, the role involves training current and new associates on proper procedures and regulations, maintaining a safe and clean work environment, and treating all guests and associates professionally. The position requires leading by example in guest service and associate interaction, utilizing active listening skills to manage difficult situations, and role-modeling the company's guest service program. Other duties may be assigned.
Requirements
- High school diploma or GED required.
- Must be able to obtain a New York State Gaming License.
- Cash handling experience required.
- Basic mathematics skills required.
Nice To Haves
- Experience handling large cash transactions preferred.
Responsibilities
- Follow all New York State Gaming Commission regulations, Gaming Operating Procedures.
- Operate cash counting machines.
- Comply with count room security and surveillance protocols.
- Perform manual cash counts and prepare cash for transfer to main banker.
- Train current and new associates on proper procedures and regulations.
- Maintain a safe, clean work environment.
- Treat each guest/associate in a professional manner.
- Lead by example in guest service and interaction with associates.
- Use active listening skills to control difficult situations and maintain goodwill.
- Role model company guest service program.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
