Count Services Team Member

Little River Casino Resort • Eastlake, MI

6d • $0 - $15 • Onsite

About The Position

Collect and process gaming drop contents including kiosk machines. Count and maintain accurate records of all currency. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

• High School diploma or GED
• Guest service experience
• Basic computer skills with experience in word processing, databases, and spreadsheets
• Basic organizational, written, and verbal communication skills
• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Basic problem-solving skills
• Accurate and detail-oriented
• Maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc)
• Ability to demonstrate basic math calculations
• Ability to control and balance cash accountability
• At least 18 years of age
• Passing a pre-employment drug test excluding marijuana
• Secure a license from the Little River Band of Ottawa Indians Gaming Commission
• Passing Resort background investigation
• Successfully completing a 90-day introductory period
• Must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Nice To Haves

• Experience working with a Tribally run casino and/or resort preferred
• A documented and verifiable combination of education and experience may be substituted for degree requirements.

Responsibilities

• Performs duties of the casino floor drop process and count process according to strict procedures to ensure company assets are protected.
• Interacts with patrons to secure drop areas before collecting bill validators.
• Conducts cash drops in a quick, safe, and accurate manner to eliminate any prolonged inconvenience to patrons and other team members on the gaming floor.
• Removes and replaces cash boxes, open cash boxes, count currency, strap, and bundle cash under the supervision/direction from Security/Surveillance/ Count Service Supervisor according to established internal control regulations.
• Ensures accuracy of count and security of all funds.
• Maintains general knowledge of Little River Casino Resort operations, programs, promotions, events, and services.
• Must satisfactorily complete all training assigned by the Resort.
• Must adhere to safety rules and regulations of Little River Casino Resort and the Finance department.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED