Count Room Team Member

Bally's ChicagoBaton Rouge, LA
Onsite

About The Position

This role is responsible for the effective operation of the count room, including training and directing cashiers, managing supplies, and overseeing crewmember breaks. The position involves meticulous handling of money, including counting, sorting, and strapping by denomination, while adhering strictly to departmental procedures, internal controls, and gaming regulations. Key duties include operating computer systems to generate reports, inputting slot machine information, and performing mathematical calculations to verify totals. The role also requires managing drop boxes, processing funds, and ensuring clear communication with surveillance and other departments. Compliance with all policies, procedures, and safety regulations is paramount. Employees may be asked to perform duties outside their normal job description as needed for efficiency, productivity, or improved guest service.

Requirements

  • Ability to operate count room effectively.
  • Ability to train and direct count room cashiers.
  • Ability to manage crewmember break times.
  • Ability to oversee all paperwork and reports generated by the count room.
  • Ability to analyze for variances and investigate variances.
  • Ability to provide daily communication, records and reports to management.
  • Adherence to departmental procedures, internal controls and all gaming procedures.
  • Ability to count, sort and strap money by denomination.
  • Ability to operate computer system effectively.
  • Ability to generate master gaming reports.
  • Ability to input slot machine information into computer system.
  • Proficiency in math skills (adding, subtracting, multiplying) to gather totals.
  • Ability to motion drop boxes in properly to ensure camera coverage.
  • Ability to load and unload drop boxes from trolley cart storage.
  • Ability to perform all post-drop functions and process funds as per procedures.
  • Ability to communicate clearly and loudly (vocally).
  • Ability to provide follow-up communication to other departments.
  • Compliance with all Internal Controls, Company and departmental policies and procedures, and safety regulations.

Responsibilities

  • Operate count room effectively, including training and direction of count room cashiers.
  • Ensure count room has all required supplies.
  • Manage crewmember’s break times.
  • Oversee all paperwork and reports generated by the count room; analyze for variances, investigate variances, and provide daily communication, records and reports to management.
  • Adhere to departmental procedures, internal controls and all gaming procedures, count, sort and strap money by denomination.
  • Operate computer system effectively, generating master gaming reports and delivering all information properly.
  • Input slot machine information into computer system.
  • Utilize math skills to add, subtract and multiply printouts to gather totals.
  • Ensure drop boxes are motioned in properly for camera coverage.
  • Load and unload drop boxes from trolley cart storage.
  • Perform all post-drop functions and process funds as per procedures.
  • Communicate clearly and loudly (vocally) to ensure surveillance and other crewmembers hear/see procedures are being followed.
  • Provide follow-up communication to other departments (i.e. Accounting, Slots) as required.
  • Comply with all Internal Controls, Company and departmental policies and procedures, and safety regulations.
  • Perform duties outside of normal job description when necessary for efficiency, productivity, or improved guest service.
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