Counselor III (Residential Case Management)

Cascadia Health•Portland, OR

5d•Onsite

About The Position

The Counselor III provides behavioral health assessments, diagnostic evaluations, treatment and service planning, individual and group counseling, and case management for adults with severe mental illness and addiction issues in Cascadia’s licensed residential treatment homes. The role supports residents in working toward less restrictive living environments and coordinates services with clients, their support systems, interdisciplinary teams, hospitals, and community resources. The position promotes integrated care and trauma-informed, person-first approaches, and contributes to an accepting, collaborative work environment. This position is based at Barabara Roberts House in NE Portland and Mountain View in SE Portland, with work across three additional residential sites in the tri-county area. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Work is in person and may take place in clinical offices, acute care and community settings, including client residences, correctional facilities, shelters, hospitals, and public places. Meal periods and breaks may be interrupted. The role involves unpredictable circumstances and potential exposure to violent behavior, disease, biohazards, noise, and contaminants; alertness and sound judgment are important. The position is represented by a labor union. Employees are responsible for maintaining all required credentials in active, good standing status.

Requirements

Master’s degree in a behavioral science field from an accredited college or university.
Demonstrate competencies to become credentialed as a QMHP under Oregon Administrative Rules; certification must be current and compliant with those rules.
Meet requirements for credentialing as a Qualified Mental Health Professional (QMHP) through MHACBO.
Effective communication and active listening skills.
Effective interpersonal and customer service skills.
Philosophy and values consistent with a patient-centered care model.
Ability to work proactively and effectively both as part of a team and independently.
Basic knowledge of Trauma Informed Care, Motivational Interviewing, and evidence-based practices.
Basic understanding of the recovery model, illness management, and strength-based philosophies.
Ability to operate computer hardware and software needed to perform job functions.
Ability to travel to multiple locations throughout the Portland Metro area.
Ability to perform CPR and First Aid and effectively use AED equipment.
Current CPR and First Aid certifications, maintained throughout employment.
Maintain all licenses, certifications, registrations, and other credentials required for the position in active, good standing status.

Nice To Haves

Clinical experience within a safety net organization.

Responsibilities

Complete timely, comprehensive behavioral health assessments for new and ongoing clients.
Conduct diagnostic evaluations using DSM-5 criteria to inform individualized treatment planning.
Complete and implement treatment plans and clinically indicated assessments, including annual reviews.
Engage clients and their support systems in person-centered service planning that reflects client priorities and addresses social determinants of health.
Monitor and revise service plans based on client progress, evolving needs, and interdisciplinary team input.
Provide individual and group counseling, including community-based interventions, consistent with service plans.
Promote illness self-management and recovery throughout treatment.
Facilitate family or support-person sessions and conduct termination sessions as appropriate.
Recognize crisis warning signs and implement prevention and intervention strategies to ensure safety.
Provide psychoeducation and connect clients and families with external resources as needed.
Apply Feedback Informed Treatment practices in line with Cascadia and program implementation.
Partner with internal and external stakeholders to minimize care gaps and prevent duplication of services.
Coordinate, monitor, and evaluate services addressing clients’ health, social, and other needs.
Collaborate with hospitals on client discharge planning and continuity of care.
Provide clinical guidance and support to team members, promoting collaborative problem-solving and service quality.
Respond to client crises with assessments and interventions aimed at de-escalation and stabilization.
Connect clients in distress with appropriate staff or community resources.
Comply with and implement applicable program regulations, policies, and procedures.
Assist in crisis situations according to emergency protocols and coordinate trauma-informed interventions with the treatment team.
Respect client rights and responsibilities and maintain professional boundaries and ethics.
Maintain clinical records and documentation in compliance with agency policies, regulations, and billing requirements, using Cascadia software as required.
Demonstrate responsibility for the safety of those served.
Understand fire regulations and evacuation procedures and participate in regular resident safety drills.
Follow mandatory abuse reporting laws and HIPAA requirements.
Complete required annual employee training on time.
Participate in scheduled staff meetings, supervision, and departmental and agency meetings.
Perform other duties as assigned.

Benefits

Generous paid time off; full-time employees earn six weeks in their first year.
Medical coverage beginning the first of the month following hire.
Dental coverage beginning the first of the month following hire.
VSP Vision Discount Plan.
403(b) retirement plan with eligibility after 60 days, immediate 100% vesting, a 1-to-1 company match up to 3% per pay period, and the opportunity for an additional discretionary contribution of up to 5% at fiscal year-end.
Flexible Spending Account for medical, dependent care, and transportation expenses.
Short-term disability insurance.
Long-term disability insurance.
Life insurance.
Paid bereavement leave.
Paid jury duty leave.
Length of Service Award.
Voluntary life insurance.
Supplemental insurance.
Student loan forgiveness options.
Employee Assistance Program.
Bike to Work Reimbursement.