Counselor III (Residential Case Management)

Cascadia Health•Portland, OR

6d•$65,731 - $70,436•Onsite

About The Position

The Counselor III provides behavioral health assessments and service planning, individual and group interventions, case presentations, and supportive and therapeutic mental health services for adults experiencing severe mental illness and addiction issues in Cascadia’s residential treatment program. The role coordinates services and collaborates with clients, support systems, interdisciplinary teams, hospitals, and internal and external stakeholders to support recovery, continuity of care, and client safety. The position promotes integrated care, trauma-informed and person-first approaches, and an accepting work environment. The position is based at Barabara Roberts House in Northeast Portland and Mountain View in Southeast Portland, and also works across three other residential sites in the tri-county area. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The role is designed for in-person work and does not offer hybrid or remote work. Work takes place in clinical offices, acute care and community settings, which may include client residences, correctional facilities, shelters, hospitals, public places, and other social service sites. Breaks and meal periods may be interrupted. The work may involve exposure to unpredictable circumstances, potential violent behavior, disease, biohazards, noise, and contaminants, and requires sound judgment and flexible time management.

Requirements

Master’s degree in a behavioral science field from an accredited college or university.
Demonstrated competencies to become credentialed as a Qualified Mental Health Professional (QMHP) under Oregon Administrative Rules; certification must be current and compliant with those rules, and the candidate must meet MHACBO QMHP credentialing requirements.
Effective communication and active listening skills.
Effective interpersonal and customer service skills.
Philosophy and values consistent with a patient-centered care model.
Ability to work proactively and effectively both as part of a team and independently.
Basic knowledge of Trauma Informed Care, Motivational Interviewing, and evidence-based practices.
Basic understanding of the recovery model, illness management, and strength-based philosophies.
Ability to operate computer hardware and software needed to perform job functions.
Ability to travel to multiple locations throughout the Portland Metro area.
Ability to perform CPR and First Aid and effectively use AED equipment; CPR and First Aid certifications are required and must remain current.
Ability to exercise sound judgment and manage work flexibly amid unpredictable circumstances.
Obtain and maintain all licenses, certifications, registrations, and other credentials required for the position in active, good standing.

Nice To Haves

Clinical experience within a safety net organization.

Responsibilities

Complete timely, comprehensive behavioral health assessments for new and ongoing clients.
Conduct diagnostic evaluations using DSM-5 criteria to inform individualized treatment planning.
Complete and implement treatment plans and clinically indicated assessments, including annual reviews.
Engage clients and their support systems in person-centered service planning, incorporating client priorities and social determinants of health.
Monitor and revise service plans based on client progress, evolving needs, and interdisciplinary team input.
Provide individual and group counseling, including community-based interventions, consistent with service plans.
Promote illness self-management and recovery throughout treatment.
Facilitate family or support-person sessions and conduct termination sessions as appropriate.
Recognize crisis warning signs and implement prevention and intervention strategies to ensure safety.
Provide psychoeducation and connect clients and families with external resources as needed.
Apply Feedback Informed Treatment practices in alignment with Cascadia and program implementation.
Partner with internal and external stakeholders to minimize care gaps and avoid service duplication.
Coordinate, monitor, and evaluate services addressing clients’ health, social, and other needs.
Collaborate with hospitals on client discharge planning and continuity of care.
Offer clinical guidance and support to team members, promoting collaborative problem-solving and service quality.
Respond to client crises with assessments and interventions intended to de-escalate and stabilize situations.
Connect clients in distress with appropriate staff or community resources.
Comply with and implement applicable program regulations, policies, and procedures.
Assist in crisis situations according to emergency protocols and coordinate trauma-informed interventions with the treatment team.
Respect client rights and responsibilities and maintain professional boundaries and ethics.
Maintain clinical records and documentation in compliance with agency policies, applicable laws and regulations, and billing requirements; complete electronic medical records using Cascadia software.
Maintain accurate, current documentation regarding assessments, treatment, resident progress, and other activities.
Take responsibility for the safety of those served; understand fire regulations and evacuation procedures and participate in required safety drills.
Follow mandatory abuse-reporting laws and HIPAA requirements.
Complete required annual employee training and participate in scheduled staff meetings, supervision, and other departmental and agency meetings.
Travel to multiple locations throughout the Portland Metro area.
Perform other duties as assigned.

Benefits

Generous paid time off; full-time employees earn six weeks in their first year.
Medical coverage beginning the first day of the month following hire.
Dental coverage beginning the first day of the month following hire.
VSP vision discount plan.
403(b) retirement plan, eligible after 60 days, with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus possible additional discretionary contribution up to 5% at fiscal year end.
Flexible Spending Account options for medical, dependent care, and transportation.
Short-term disability insurance.
Long-term disability insurance.
Life insurance.
Paid bereavement leave.
Paid jury duty leave.
Length of Service Award.
Voluntary life insurance.
Supplemental insurance.
Student loan forgiveness options.
Employee Assistance Program.
Bike to Work Reimbursement.