Counselor - Crisis Worker

Arrowleaf • Vienna, IL

5d • Hybrid

About The Position

The Crisis Response and Intervention Services program is available 24/7 and helps people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life. This role involves crisis response on a call-in basis, primarily nights and weekends with some days. The Crisis Worker provides crisis intervention to stabilize a consumer's condition by utilizing short-term crisis intervention techniques and referrals to other support services. They also utilize approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and make informed recommendations to the on-call QMHP regarding the needed level of care. Collaboration with emergency services, law enforcement, and medical professionals is key to ensuring a seamless and integrated response to crisis situations. The role also involves developing safety plans collaboratively with clients, facilitating communication externally and across agency staff, maintaining networking and referral contacts, and completing all required forms and documentation in a timely and efficient manner. Demonstrates active involvement in team/program meetings and supervision with direct supervisor. Records and documents consumer treatment by following established policies and procedures. Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma. Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.

Requirements

• Bachelor’s Degree in Human Services or related field.
• Qualifies as a Mental Health Professional (MHP).
• Skills in the delivery of crisis support services.
• Knowledge of local health and human services resources.
• Excellent written and oral communication skills.
• Basic computer skills.
• Ability to navigate enhanced phone system.
• Must be 21 years of age or older.
• Must complete and maintain the required registry clearance and criminal fingerprint background checks.
• Maintain First aid & CPR certification.
• Must have a valid driver’s license and proof of vehicle liability insurance.

Nice To Haves

• Evening/weekend availability is required.
• Travel to off-site or community based locations is required.
• Travel to all agency sites when appropriate.
• Schedules evening / or weekend hours as necessary.

Responsibilities

• Crisis response on a call-in basis, primarily nights and weekends with some days.
• Must accept at least one crisis call per month to maintain call-in status.
• Provides crisis intervention to stabilize consumer’s condition by utilizing short-term crisis intervention techniques and referrals to other support services.
• Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.
• Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.
• Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources.
• Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
• Maintains networking and referral contacts with other human service providers both internally and externally.
• Completes all required forms and documentation in a timely and efficient manner.
• Demonstrates active involvement in team/program meetings and supervision with direct supervisor.
• Records and documents consumer treatment by following established policies and procedures.
• Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma.
• Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.

Benefits

• Professional & upward mobility opportunities
• Health, vision and dental insurance options available.
• Dental, vision and health available after 1st day of the month after 60 calendar days of employment
• Up to $50,000 life insurance policy
• Travel reimbursement
• Up to 376 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
• Additional opportunities for compensation are available above starting salary!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level