Counseling Services Coordinator (TRIO Upward Bound)

University of Washington•Seattle, WA

About The Position

The Counseling Services Coordinator provides administrative, advising, and support services to current and prospective students in the TRIO Upward Bound program, under the supervision of the Director for TRIO Upward Bound. The federally funded program helps low-income and first-generation students succeed in high school, enroll in college, and obtain a postsecondary degree. The Coordinator communicates with students and families, Seattle and Kent high school staff, and university faculty and staff, and follows applicable program, school district, university, and federal guidelines. The position coordinates services across multiple high schools and helps support students taking Running Start courses at area colleges. The Coordinator manages program communications and student recruitment and enrollment, develops promotional and student-resource materials, and maintains program databases and grant-related records and reports. The role also coordinates a six-week summer academic program for 125 high school students on the University of Washington campus, including support for instructional staff and administration of the program’s learning management system. During the academic year, the Coordinator supports workshops, online events, and cultural, college, and career field trips.

Requirements

Bachelor’s degree and at least two years of experience working with youth or college students from underrepresented, low-income, or first-generation backgrounds; equivalent education and/or experience may substitute where permitted.
Demonstrated ability to work effectively with diverse populations.
Information and technical literacy, including experience with computer systems and databases, creating and maintaining online content, and collecting data online.
Experience organizing and planning program activities and services, managing time, prioritizing tasks, and meeting tight deadlines.
Ability to work independently and as part of a team.

Nice To Haves

Past participation in a TRIO program and/or personal experience overcoming barriers similar to those faced by students served by the project.
Experience with federal regulations and federal TRIO programs.
Bilingual or multilingual skills and experience.
Understanding of partner schools and communities, Washington state college access programs, and college admission requirements.
Advanced experience with database management, Canva, Teams, and SharePoint.

Responsibilities

Serve as the main point of contact for students, partner schools, and the public regarding Upward Bound activities and general information.
Maintain and monitor program communications, including emails, student listservs, social media, and other communication platforms.
Process applications; help students and families complete application, acceptance, and enrollment materials; and work with staff to review, select, and enroll eligible participants.
Conduct recruitment help sessions and create promotional recruitment materials.
Create and distribute promotional materials; maintain student resources such as scholarship lists; research and maintain an online calendar of opportunities; and help prepare brochures, flyers, signs, publications, and a quarterly newsletter.
Maintain the program database and enter data; create tools and training for staff on academic and program records for grant compliance; and work with the assistant director on reports concerning participation and grant objectives.
Process information from school records, student surveys, and the National Student Clearinghouse for the Annual Progress Report; coordinate with high school registrars on classes, grades, and credits.
Coordinate and plan the six-week summer academy for 125 high school students on the UW campus, including scheduling spaces, preparing class lists and course packets, ordering supplies, supporting instructional staff, maintaining the learning management system, and maintaining records.
Provide logistical and coordination support for academic-year cultural, college, and career field trips.
Support instructional staff with academic-year workshops, classes, and online events.
Perform other duties as assigned.