Counseling Services Coordinator (TRIO Upward Bound)

University of Washington Medical Center•Seattle, WA
•$56,004 - $63,000

About The Position

The Counseling Services Coordinator provides administrative, advising, and support services to current and prospective students in the federally funded TRIO Upward Bound program. The program helps low-income and first-generation students succeed in high school, enroll in college, and obtain a postsecondary degree. The coordinator works under the supervision of the Director for TRIO Upward Bound and follows applicable program policies and procedures, including school district, high school, university, and U.S. Department of Education guidelines. The position communicates and coordinates with students and families, Seattle and Kent high schools, university faculty and staff, partner colleges, and instructional staff working at multiple school locations. It maintains communications through channels such as social media, print, text messaging, email, phone, listservs, and websites; coordinates a six-week summer academic program on the University of Washington campus; and maintains complex student-record and grant-outcome data processes. The program is federally funded and subject to renewal every five years. This is a regular, 100% FTE position on the first shift. The listed annual pay range is $56,004 to $63,000. The posting directs applicants to the University of Washington benefits website for position benefits information.

Requirements

  • Bachelor’s degree and at least two years of experience working with youth or college students from underrepresented, low-income, or first-generation backgrounds. Equivalent education and/or experience may substitute for minimum qualifications where permitted.
  • Demonstrated ability to work effectively with diverse populations.
  • Information and technical literacy, including experience with computer systems and databases, creating and maintaining online content, and collecting data online.
  • Experience organizing and planning program activities and services, managing time effectively, prioritizing tasks, and meeting tight program deadlines.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Past participation in a TRIO program and/or personal experience overcoming barriers similar to those faced by the students served.
  • Experience with federal regulations and federal TRIO programs.
  • Bilingual or multilingual skills and experience.
  • Understanding of partner schools and communities, Washington state college-access programs, and college admission requirements.
  • Advanced experience with database management, Canva, Teams, and SharePoint.

Responsibilities

  • Serve as the main point of contact for students, partner schools, and the public regarding Upward Bound activities and general program information; maintain and monitor program communications, including email, student listservs, and social media platforms.
  • Process Upward Bound applications; help students and families complete applications and enrollment materials; work with staff to review, select, and enroll eligible participants; conduct recruitment help sessions; and create promotional recruitment materials.
  • Create and distribute promotional materials; maintain student resources such as a scholarship list; research, create, and maintain an online calendar of student opportunities; and help prepare brochures, flyers, signs, publications, and a quarterly newsletter.
  • Maintain the program database and perform data entry; create tools and training for staff on academic and program records for grant compliance; help prepare reports on student participation and grant objectives; compile data for the Annual Progress Report from school records, surveys, and college enrollment and attainment sources; and coordinate with high school registrars about classes, grades, and credits.
  • Coordinate and plan the six-week summer academy for 125 high school students on the UW campus; support instructional staff by scheduling spaces, creating class lists, preparing course packets, and ordering supplies; maintain the academy learning management system and student and program records.
  • Provide logistical and coordination support for cultural, college, and career field trips during the academic year, and support instructional staff with school-year workshops, classes, and online events.
  • Perform other duties as assigned.

Benefits

  • The posting refers applicants to the University of Washington benefits website for information about benefits for this position.
  • The university describes opportunities for professional growth and an environment known for diversity, intellectual excitement, artistic pursuits, and natural beauty.
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