Counseling Clerk (222 Workdays)

Texans Can! AcademiesDallas, TX
Onsite

About The Position

The Counseling Clerk provides administrative and technical support to the school counseling department. This role combines responsibilities of a traditional high school registrar and counseling clerk, with a strong emphasis on directly supporting counselors with clerical and administrative functions. Key duties include student records management, transcript review, data entry, and supporting graduation tracking. A significant portion of this role involves processing course completions, schedule changes, and endorsements within the student information system. This position operates in a high-demand, fast-paced environment and requires a high level of accuracy, organization, and the ability to manage multiple priorities simultaneously while supporting a large volume of student records across multiple campuses. This position is a central office based position and plays a critical role in ensuring the accuracy of student academic records and supporting student success through effective coordination with the counseling department. The ideal candidate is detail-oriented, highly organized, adaptable, and thrives in a fast-paced, high-volume environment with a strong focus on supporting counselor operations.

Requirements

  • High school diploma or equivalent required
  • Minimum of 1–3 years of clerical, administrative, or data entry experience (school-based experience preferred)
  • Strong technology skills, including proficiency in Microsoft Excel, Word, and Google Workspace
  • Experience or ability to learn student information systems (e.g., Skyward)
  • Excellent data entry skills with high attention to detail and accuracy
  • Strong organizational and time management abilities
  • Ability to efficiently manage and prioritize a large volume of student records and scheduling transactions across multiple campuses
  • Ability to work in a fast-paced, high-volume environment with frequent interruptions
  • Ability to meet deadlines with minimal supervision
  • Effective communication and interpersonal skills
  • Ability to handle confidential information with discretion
  • Proper English usage, grammar, spelling, vocabulary, and punctuation.
  • Modern office methods, procedures, and practices, including filing systems, business correspondence, and telephone techniques.

Nice To Haves

  • Associate’s degree or higher preferred

Responsibilities

  • Provide direct clerical and administrative support to school counselors
  • Process course completions, schedule changes, and student endorsements in the student information system (e.g., Skyward)
  • Assist counselors with maintaining accurate student schedules and academic records
  • Support documentation and tracking of student academic plans and progress toward graduation
  • Maintain accurate and up-to-date student records in the student information system (SIS)
  • Perform high-volume data entry with strong attention to accuracy and deadlines
  • Assist with enrollment, withdrawals, and records requests in compliance with district and state guidelines
  • Review and audit student transcripts for accuracy and completeness
  • Support counselors in monitoring student progress toward graduation requirements in the state of Texas
  • Identify discrepancies in credits, courses, or records and communicate findings to counselors
  • Assist in preparing graduation reports and documentation
  • Ensure adherence to district policies, FERPA, and Texas state regulations regarding student records
  • Maintain strict confidentiality of student information
  • Other duties as assigned
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