Counseling Center Administrative Assistant

Christian Theological Seminary•Indianapolis, IN

3d•Onsite

About The Position

Are you someone who thrives on creating welcoming spaces and keeping operations running smoothly behind the scenes? The CTS Counseling Center is seeking a dedicated and service-oriented Administrative Assistant to serve as the first point of contact for clients. This part-time opportunity is ideal for someone who brings warmth, professionalism, and strong organizational skills to every interaction - while supporting a mission-driven environment focused on care, confidentiality, and excellence.

Requirements

Strong interpersonal skills; excellent verbal and written communication skills; excellent interpersonal and customer service skills; professional and pleasant manner; strong organizational and problem-solving skills
technology skills: proficient in using standard and typical office equipment (i.e., computer keyboard, mouse, telephone)
willingness to work independently and collaboratively within a team setting.
High School Diploma or equivalent required

Nice To Haves

Excel experience preferred
Associate's Degree or Bachelor's Degree preferred
Previous experience in a mental health/behavioral health setting and/or medical office setting preferred

Responsibilities

Check-in for patients
Referrals for unaccepted or referred out clients
Answer walk-in questions
Create prospective client charts in the EHR system and ensure that all recorded data is thorough and accurate.
Manage client forms in the EHR system
Maintain call and referral log
Opening and/or closing procedures
Maintain HIPAA compliance and confidentiality standards.
Prepare computer-generated reports as directed by the Manager of Operations and/or Clinic Director.
Coordinate building/facilities matters with the Manager of Operations and/or Butler as directed by the Manager of Operations and/or Clinic Director
Coordinate security issues with Butler Police when necessary
Attend Counseling Center staff meetings as scheduled.
Oversee work-study students who work the same shift.
Assist with disseminating Counseling Center communications in consultation with the Manager of Operations and/or Clinic Director
Perform other duties as assigned