COT Change Analyst Senior

Kentucky Personnel CabinetFrankfort, KY

About The Position

COT is seeking a COT IT Change Analyst Senior to provide teamwork and support with the staff and activities of the Change Management Branch within the Division of Governance and Strategy, Office of Architecture and Governance. The Change Management Branch is responsible for implementing and communicating efficient and prompt handling of changes to the Information Technology (IT) environment in order to minimize the risk and potential impact of services due to proposed changes. A career in the Commonwealth Office of Technology (COT) offers an opportunity in the rapidly changing field of information technology (IT) where you can develop and advance your skills in diverse environments while making a significant difference in the lives of others. As technology continues to evolve, your career will too, and working in IT offers great variety and opportunity, as it touches nearly every other field. An IT career with COT is especially rewarding because the role of both IT and especially in public service lies in helping others, which means you enjoy the satisfaction of touching lives and making a lasting impact. On-the-job training and an extensive online training library with more than 12,000 courses allow you to increase your knowledge while working and setting your career goals for the future. COT strives to promote from within, and effective IT professionals are always considered an asset to the agency and the Commonwealth. Additional job benefits include: competitive health insurance benefits, including vision, dental, and a comprehensive wellness program; generous leave options, including twelve annual days of sick leave, eleven and a half paid holidays, and annual leave (vacation) which grows as you do; and an excellent retirement plan with features of a 401(k) and a defined benefit plan providing a guaranteed payout at retirement.

Requirements

  • High school graduate.
  • Three years of experience in an information technology field.

Nice To Haves

  • Experience planning, assigning, and reviewing work in an IT environment and ensuring all standards, specifications, and deadlines have been met.
  • Excellent oral and written communication skills, and ability to present in a group setting.
  • Detail oriented.
  • Possess strong planning and organizational skills with the ability to handle multiple assignments at once.
  • Experience in ITIL change enablement preferred.
  • Knowledge of ITIL 4 preferred.

Responsibilities

  • Responsible for supporting and/or improving best practices, standards, and processes for change management functions.
  • Responsible for supporting and facilitating daily or weekly Change Control meetings when necessary.
  • Responsible for evaluating and reviewing enterprise change control requests as they are submitted and completed.
  • Responsible for adhering to COT policies, processes and standards including, the Kentucky Information Technology Standards (KITS), National Institute of Standards and Technology (NIST), and best practices surrounding change management.
  • Responsible for completing additional, job-related duties as assigned, within agreed timeframes.

Benefits

  • competitive health insurance benefits, including vision, dental, and a comprehensive wellness program
  • generous leave options, including twelve annual days of sick leave, eleven and a half paid holidays, and annual leave (vacation) which grows as you do
  • excellent retirement plan with features of a 401(k) and a defined benefit plan providing a guaranteed payout at retirement
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