Cost Estimate Administrator
About The Position
Richemont, a global luxury goods company, is seeking a Customer Service Administrator for its Technical Center in Fort Worth, TX. This role is responsible for the overall cost estimation of timepieces, jewelry, and premium accessories. The administrator will work closely with diagnosticians to provide cost estimates for repairs, adhering to brand policies and Maison guidelines. The position will initially be based at the Richemont Technical Center (RTC) on a temporary basis until April 2027, after which it will transition to a new location in driving distance from the RTC between April and June 2027.
Requirements
- 2+ years employment in a production based environment preferred
- Previous SAP experience preferred
- Customer service experience preferred
Responsibilities
- Ensure brand policies are correctly followed when creating the cost estimates to ensure accurate pricing based on Maison guidelines.
- Ensure that the factory cost estimate reflects the customer’s request and that an explanation is provided when a different service and/or spare parts are proposed that do not align with the customer request.
Benefits
- medical
- dental
- vision programs
- Health savings accounts
- flexible spending accounts
- employee assistance program
- life insurance
- disability benefits
- 401(k) with employer match
- wellness reimbursement benefit
- paid time off
- volunteer time off days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
