Cost Estimate Administrator

Richemont•Fort Worth, TX
•Onsite

About The Position

Richemont, a global luxury goods conglomerate, is seeking a Cost Estimate Administrator for its Technical Center in Fort Worth, TX. This role is crucial for managing the cost estimation process for timepieces, jewelry, and premium accessories. The administrator will work closely with diagnosticians to provide accurate repair cost estimates in line with brand policies. Richemont values diversity and inclusion, believing it fosters creativity and excellence, and aims to build a workforce that reflects its diverse customer base and communities.

Requirements

  • 2+ years employment in a production based environment preferred
  • Previous SAP experience preferred
  • Customer service experience preferred

Responsibilities

  • Responsible for the overall cost estimate of time pieces, jewelry, and premium accessories at the Richemont Technical Center.
  • Work closely with diagnosticians and provide a cost estimate for the repairs received at the RTC according to brand policies.
  • Ensure brand policies are correctly followed when creating the cost estimates to ensure accurate pricing based on Maison guidelines.
  • Ensure that the factory cost estimate reflects the customer’s request and that an explanation is provided when a different service and/or spare parts are proposed that do not align with the customer request.

Benefits

  • Medical, dental, and vision programs
  • Health savings and flexible spending accounts
  • Employee assistance program
  • Life insurance
  • Disability benefits
  • 401(k) with employer match
  • Wellness reimbursement benefit
  • Paid time off
  • Volunteer time off days
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