Cost Containment Coordinator

TrueScripts Management Services • Washington, IN

4h

About The Position

The Cost Containment Coordinator supports TrueScripts members in accessing the lowest-cost medications through cost containment programs. The role coordinates the administrative process for identifying and pursuing lower-cost opportunities, communicates with members and healthcare providers, maintains accurate documentation, and ensures applications and follow-up activities are completed accurately and on time. The coordinator works collaboratively with Clinical team members, protects confidential member and patient information, and provides compassionate service to members facing financial or medication-access challenges.

TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager. Its mission is to build lasting relationships through personalized prescription-benefit expertise that delivers optimum value at the lowest possible cost. The company emphasizes lowering prescription drug spending, clinically effective outcomes, and “Amazing Care,” grounded in the values of Integrity, Respect, Innovation, and Service.

Requirements

• Bachelor’s degree in business, pharmacy, insurance, or equivalent experience is preferred but not required.
• Experience in a pharmacy, specialty pharmacy, or insurance-benefits-related setting is preferred.
• Pharmacy Technician experience is helpful.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Ability to work with confidential and sensitive information.
• Understanding of plan benefits.
• Values aligned with Integrity, Respect, Innovation, and Service.
• Positive, proactive, can-do attitude; honesty and transparency.

Nice To Haves

• Bachelor’s degree in business, pharmacy, or insurance, or equivalent experience.
• Experience in a pharmacy, specialty pharmacy, or insurance-benefits-related setting.
• Pharmacy Technician experience.

Responsibilities

• Work with members to identify the lowest-cost medications appropriate for them.
• Contact members to gather information needed to obtain medications at the lowest cost.
• Communicate with physician offices and pharmacies to help members obtain appropriate medications.
• Maintain accurate and timely documentation in applicable systems and workflows.
• Monitor cost containment program queues and ensure tasks are completed within established timeframes.
• Conduct refill or renewal outreach as required by individual cost containment programs.
• Prepare and maintain reports and metrics related to cost containment program activity.
• Perform administrative duties such as faxing, mailing, scanning, data entry, documentation, and other outreach activities.
• Protect member privacy and maintain confidentiality of member and patient information.
• Collaborate with Clinical team members to identify opportunities to help members afford medications.
• Provide compassionate, high-quality service to members experiencing financial or medication-access challenges.
• Identify opportunities to improve patient assistance processes, workflows, and the member experience.
• Perform other duties as assigned by the Clinical Director.

Benefits

• A range of health insurance options, including medical, dental, and vision.
• Salary and bonus program.
• 401(k) with company match.
• Annual stock allocations through the company’s ESOP, described as a Qualified Retirement plan.
• Employee Assistance Program.
• Wellness program with financial incentives, chiropractic and massage services, and fitness stipends.
• Dream Manager Program.
• Charitable contributions and volunteer time.
• A cohesive, family-based culture and team celebrations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed