Cosmetology Instructor
Paul Mitchell Schools•Columbia, SC
•Onsite
About The Position
The Cosmetology or Esthetics Learning Leader motivates, mentors, and coaches all Future Professionals in their technical and guest service skills and creates extraordinary learning experiences in the clinic classroom using objective-based education (O.B.E.), mini-classes, and learning centers.
Requirements
- An Instructor license for the specialty or Cosmetology Instructor license is a requirement.
Responsibilities
- Inspects and facilitates all guest services to include a guest greeting, service consultations, stress-relief treatments, additional services, style consultations, service completion, rebooking, and Take Home recommendations
- Maintains his or her clinic classroom zones throughout the shift and communicates with the team before leaving the clinic classroom
- Conducts inspections multiple times throughout the shift to ensure that clinic classroom areas are branded and clean and that Future Professionals follow the specific service area setup, clean their service tools, sweep the floor, and follow the state board rules for sanitation and service safety
- Is proficient in product knowledge and shares that knowledge with service guests and Future Professionals using the Take Home Recommendation Form
- Inspects and tracks the completion of all clinic classroom forms, including the Guest Service Folio and Take Home Recommendation Form
- Uses the 4-Step Program, facilitates the guest flow, and inspects that the 10 Opportunities and 2-Minute Plan are followed during every service
- Meets or exceeds the standards of excellence included in the Future Professional Guest Service Performance Checklist
- Uses Paul Mitchell Schools curriculum tools, including The Skill Cards, when working in the clinic classroom
- Motivates and coaches Future Professionals on customer focus and daily service and Take Home goals and guides the completion of the Service and Take Home Scorecard
- Provides student tutoring, educational assessments, planning, and formal grading by completing the worksheet evaluations and Service Tickets in the Guest Service Folio
- Attends daily and monthly Team Huddle, Town Hall, and staff trainings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
