Cosmetologist (On Call)

Omni Hotels & Resorts•Houston, TX
•Onsite

About The Position

The Cosmetologist provides quality, professional services to hotel guests, using professional skills to meet each guest’s individual needs. The role recommends appropriate hair products and services and educates guests about at-home maintenance and the benefits of additional services. The position requires delivering exceptional customer service in accordance with Forbes Standards, maintaining a clean and well-stocked workstation, and providing hair services such as cutting, coloring, blow-dry styling, and special-occasion styling. The role is on call and requires a flexible schedule, including evenings, weekends, and holidays.

Requirements

  • Current State Cosmetology, Esthetician, Manicurist, or Operator License.
  • At least 1 year of experience in hair services.
  • Proficient in cutting, coloring, blow-dry styling, and special-occasion hair styling.
  • Ability to stand for several hours.
  • Extremely customer-focused, with excellent client care, guest service, and attention to detail.
  • Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Follow Forbes Standards when delivering customer service.
  • Provide the highest quality of service and professional experience.
  • Keep equipment, products, and linens fully stocked at the workstation on a day-to-day basis.
  • Maintain equipment and workstation cleanliness as required by state law and licensing.
  • Set up the service area according to procedures and dispose of laundry in a timely manner.
  • Confidently communicate product and service benefits to clients.
  • Recommend appropriate hair products and services and educate guests on home maintenance and additional services.
  • Perform other duties assigned by management.
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