Cosmetics Counter Manager - Shiseido, Full Time - Aventura

Macy's•Miami, FL

9d•$19 - $32•Onsite

About The Position

The Cosmetics Counter Manager develops and supervises a team of Beauty Advisors who provide excellent customer service and sell the full assortment both in store and online. The manager leads the team in building and maintaining client relationships, delivering outstanding service and product knowledge, and maintaining compelling merchandise presentation. The role ensures Beauty Advisors are welcoming, friendly, engaged, and productive, while keeping the sales floor energetic and putting customers’ needs first. The position also involves creating a seamless and enjoyable in-store experience, driving sales with in-store and online clients through effective use of technology, and participating in merchandising and operational work.

Requirements

High school diploma or equivalent.
3–5 years of related experience.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule, including day, evening, weekends, and/or holidays.

Responsibilities

Create an easy, seamless, and enjoyable in-store experience while building and cultivating customer relationships.
Drive sales with in-store and online clients by embracing and using technology proficiently.
Participate in merchandising and operational requirements.
Develop and supervise a team of Beauty Advisors.
Lead the team in building and maintaining client relationships and providing outstanding service and product knowledge.
Maintain compelling merchandise presentation and ensure Beauty Advisors remain welcoming, friendly, engaged, and productive.