Corrigo Platform Analyst

JLL•Boulder, CO

4d•$70,480 - $88,100•Onsite

About The Position

The Facilities Systems Coordinator serves as the primary administrator for critical facilities management technology platforms, including our Computerized Maintenance Management System (CMMS), facility service request systems, and compliance reporting tools. This role ensures system integrity, supports users across the account team, and delivers essential reporting that drives operational excellence. You'll be the go-to expert who bridges technology and facilities operations, enabling teams to work efficiently while maintaining data accuracy and system functionality that meets both internal and client objectives.

Requirements

Above-average aptitude for technology and systems administration with proven ability to learn and master complex software platforms
Highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with advanced Excel skills for reporting and data manipulation
Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
Superior customer service orientation with demonstrated ability to maintain professionalism under stressful situations and tight deadlines
Proven ability to multitask, prioritize competing demands, and work independently without direct supervision
Strong organizational skills with meticulous attention to detail and data accuracy
Demonstrated collaborative working style with ability to support diverse teams and stakeholders
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor's degree in Business Administration, Information Systems, Facilities Management, or related field
Experience with facility or building operations, maintenance workflows, or property management
Prior experience administering a Computerized Maintenance Management System (CMMS) such as 360Facility, Corrigo, Maximo, or similar platforms
Familiarity with facility service request systems and integrated facilities management technology ecosystems
Experience creating reports, dashboards, or analytics from operational systems
Understanding of preventive maintenance scheduling, asset lifecycle management, or work order management processes
Project management experience or exposure to system implementation and user change management

Responsibilities

Administering the CMMS platform, including user management, security profiles, property configurations, asset records, and maintenance scheduling to ensure system integrity and optimal performance
Providing training and ongoing support to account teams, vendors, and client staff on system functionality, covering everything from new user onboarding to advanced features and password resets
Configuring system settings such as accounting codes, business hours, property contacts, notification messages, print formats, and service provider dispatching workflows
Developing and deploying inspection forms that support building engineering teams and coordinating data synchronization with facility service request system management teams
Producing monthly, quarterly, annual, and ad-hoc reports covering work order activity, scheduled maintenance, service level compliance, labor metrics, projects, incidents, and training outcomes
Exploring solutions to new business needs within existing system capabilities, then configuring, documenting, and deploying those solutions across the account
Maintaining comprehensive system and process documentation, serving as the single point of contact for all systems-related questions, support issues, and requirements