Cloud Platform Analyst

The Clearing House•Raleigh, NC

3d•Hybrid

About The Position

The Cloud Platform Analyst is responsible for supporting, monitoring, and optimizing the organization's cloud infrastructure and platform services. This role works closely with infrastructure, application development, cybersecurity, and operations teams to ensure cloud environments are secure, reliable, scalable, and cost-effective. The analyst assists with cloud deployments, operational support, automation, governance, and continuous improvement initiatives across public and hybrid cloud environments.

Requirements

Bachelor's degree in Computer Science, Information Security, Information Technology or other relevant technology field or equivalent work experience
At least 3 years of relevant experience supporting cloud infrastructure or enterprise IT environments
Understanding of networking fundamentals
AWS Cloud fundamentals (EC2, EKS, VPC)
Ansible Automation Platform (basic administration and playbook execution)
Terraform fundamentals
Git and GitHub
Basic CI/CD knowledge
Linux (RHEL, Amazon Linux)
Bash or Python scripting (basic)
Infrastructure and cloud operations
Strong analytical, troubleshooting and documentation skills

Responsibilities

Support day-to-day administration and operations of cloud platforms and enterprise tools.
Assist with infrastructure provisioning, automation, and configuration management activities.
Monitor platform health, investigate issues, and coordinate incident resolution.
Support platform upgrades, maintenance, patching, and lifecycle management.
Maintain technical documentation, operational procedures, and knowledge articles.
Assist with user onboarding, access management, and service requests.
Support day-to-day administration of the Ansible Automation Platform, including inventories, credentials, job templates, and execution monitoring.
Execute and maintain Ansible playbooks for infrastructure provisioning, configuration, and routine operational tasks.
Assist with CI/CD pipeline support using GitHub Actions or Jenkins.
Maintain platform documentation, operational runbooks, and standard operating procedures.
Perform routine platform maintenance, user administration, and access management.
Work with Cloud COE engineers to support cloud automation, governance, and operational improvement initiatives.