Correspondent Advocate

Health Care Service Corporation • Houston, TX

19h • $18 - $28 • Hybrid

About The Position

Under supervision, this position is responsible for conducting research and providing responses to a variety of written and web based inquiries from beneficiaries, providers, Blues Plans and etc.

Requirements

• High school diploma OR GED.
• 6 months customer service experience OR 6 months experience in an office environment.
• Data entry and/or typing experience.
• Interpersonal, analytical and organizational skills and independent decision making skills.
• Clear and concise verbal and written communication skills.

Nice To Haves

• Billing or insurance experience.
• Knowledge of medical terminology and anatomy.
• Ability to learn quickly and adapt to change.
• Referral preference given to applicants able to take and meet testing criteria.
• PC proficiency to include Microsoft Word and Excel.

Responsibilities

• Conduct research and provide responses to written and web-based inquiries from beneficiaries, providers, Blues Plans, and etc.

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED