Correspondence Management Specialist - USDA Forest Service

Crowned Grace • Washington, DC

11d

About The Position

Crowned Grace International is seeking a Correspondence Management Specialist with over three years of experience in managing day-to-day correspondence across three tracking systems. This includes ensuring accurate metadata, routing, and status updates, as well as supporting timely responses to inquiries and tasks.

Requirements

• Over three years of experience in managing day-to-day correspondence across three tracking systems.
• Accurate metadata, routing, and status updates.
• Supporting timely responses to inquiries and tasks.
• Associate or Bachelor's degree preferred, or equivalent experience.
• Recommended 3+ years of administrative or correspondence experience, inclusive of the 2-year Federal correspondence-systems baseline.
• Data accuracy and document management.
• Microsoft Office and Federal correspondence/records systems.
• Professional written and verbal communication.

Nice To Haves

• Prior experience with Federal records or correspondence systems (e.g., ICCT, ECMM, CoRe, or comparable).
• Must be able to pass government background investigation.

Responsibilities

• Process, track, and route correspondence and associated metadata across ICCT, ECMM and CoRe.
• Prepare clear and concise correspondence; distribute documents; and respond to inquiries and requests for files and data.
• Maintain accurate status updates and support monthly progress reporting.
• Follow established Standard Operating Procedures (SOPs); report defects and exceptions to the Program Manager or Correspondence Lead, as well as to the Quality Control (QC) point of contact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree