CDOC Corrections Case Manager I (Sterling)

State of Colorado • Denver, CO

5d • Onsite

About The Position

This position provides daily case management functions for the Colorado Department of Corrections (CDOC). Utilizing an advocacy-based team approach to case management, this position will focus on successful offender re-entry into society. The role involves conducting initial assessments, retrieving and analyzing data, developing case management plans, recommending custody levels, and coordinating offender access to various programs. Additionally, it includes delivering case management services using motivational interviewing and cognitive-based interventions, determining individual case plans, coordinating offender programs, monitoring progress, maintaining offender well-being, teaching pro-social classes, and preparing offenders for transition.

Requirements

• Three (3) years of experience working directly with a hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources, and monitoring compliance and overall case supervision as your primary assignment.
• Additional components may include multidisciplinary staffing/regular meetings, resolving client issues, and aiding offenders in locating housing and acquiring employment.
• Three (3) years of corrections experience which must include one (1) year experience with a hard to serve needs client population providing components of offender management exhibited by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in : Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention.
• Significant interpersonal/customer service skills.
• Strong written and oral communication skills.
• Highly effective critical thinking/decision making/problem solving skills.
• Demonstrated ability to organize, plan and prioritize.
• Keen ability to multi-task and demonstrate flexibility.
• Strong self motivation.
• Established proficiency in position-related office technologies.
• Compelling attention to detail.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.
• Self-control, a strong sense of ability to work in stressful, potentially violent situations.
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift.
• Tolerance to stress, confinement, and high-stakes interaction.
• Possess a high school diploma or GED.
• Must be 21 years of age.
• Possess a valid driver’s license.
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609.
• The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph.
• The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
• Applicants must be legally eligible to work in the United States to be appointed to this position.
• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.
• Possess the physical ability to successfully complete Defensive Tactics.
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security.
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently.
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations.
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner.
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders.
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments.
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings.
• Willing and able to travel.
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule.
• TB (tuberculosis) screening is required of all new employees upon hire.
• Successful completion of a background investigation is required.

Nice To Haves

• Thorough knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates.
• Proven ability to provide efficient and effective service to hard to serve clients with medium/high risk needs.
• Excellent ability to coordinate services and cooperate with others toward a common goal.
• Proficiency in Microsoft Office (Word, Excel) and Google Suite (Gmail, Drive, Sheets, Docs).

Responsibilities

• Conduct an initial assessment and admission data summary that includes criminal history, social history, medical, dental, mental health needs, occupational experience and interests, vocational programming, education, and previous information reported by the CDOC or other criminal justice organizations.
• Retrieve and enter information by accessing CDOC information systems and utilizing internal and external data sources.
• Analyze retrieved data and investigate for linked information.
• Meet with individual offenders to identify and collect meaningful information to develop an initial case management plan.
• Locate wants and warrants for law enforcement agencies and communicate location.
• Utilizing Colorado Transitional Accountability Plan (CTAP) criteria, recommend custody level and facility placement.
• Meets with individual offenders to effectively guide them in accordance with CDOC needs and regulations, Federal Laws, State Statues and other case management goals and objectives ensuring continuity of care from intake to release.
• Deliver case management services utilizing motivational interviewing and cognitive based interventions in alignment with Colorado Transitional Accountability Plan (CTAP).
• Identify and collect meaningful information in relation to criminogenic needs.
• Determines an individual case plan, proper programmatic needs, and goals in collaboration with the offender.
• Coordinate offender access to work, education, treatment and recreational programs, determine earned time grants, develop initial parole board risk assessments and actions, and design parole plans.
• Monitor, evaluate, and record progress.
• Complete assessments and updates at regular intervals in accordance with CDOC policy and case management procedures.
• Maintain regular interaction with offenders coordinating medical and mental health and/or substance treatment, education, program referrals, work assignments and periodic CTAP re-assessment, as needed.
• Research case files and prepare plans for presentation to the community and parole boards.
• Assist offenders in preparing for transition.
• Maintain a multidisciplinary network of effective communication, providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution.
• Stresses results oriented direction in guiding offender behavior to conform to socially acceptable standards through role modeling pro-social behavior while monitoring physical, mental and emotional well-being of assigned offenders.
• Teaches pro-social classes to offenders.
• Other duties as assigned.

Benefits

• PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans.
• Medical and dental health plans.
• Short and long term disability coverage.
• Paid life insurance.
• 11 paid holidays per year plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED