CDOC Corrections Case Manager I (Buena Vista)

State of Colorado • Denver, CO

5h • Onsite

About The Position

This position provides daily case management functions for the Colorado Department of Corrections (CDOC). Utilizing an advocacy-based team approach to case management, this position will focus on successful offender re-entry into society. The role involves guiding offenders in accordance with CDOC needs and regulations, Federal Laws, State Statutes, and other case management goals to ensure continuity of care from intake to release. Case management services are delivered using motivational interviewing and cognitive-based interventions aligned with the Colorado Transitional Accountability Plan (CTAP). The position requires identifying and collecting information related to criminogenic needs, determining individual case plans and programmatic needs in collaboration with the offender, and coordinating offender access to work, education, treatment, and recreational programs. It also involves determining earned time grants, developing parole board risk assessments and actions, and designing parole plans. The role includes monitoring, evaluating, and recording progress, completing assessments and updates regularly, and maintaining interaction with offenders to coordinate medical, mental health, substance treatment, education, program referrals, work assignments, and CTAP re-assessments. The position requires researching case files, preparing plans for presentation to community and parole boards, and assisting offenders in preparing for transition. A multidisciplinary network of communication is maintained to provide offenders with feedback, crisis intervention, and grievance resolution. The role emphasizes results-oriented direction in guiding offender behavior towards socially acceptable standards through role modeling pro-social behavior, while monitoring the physical, mental, and emotional well-being of assigned offenders. Additionally, the position involves teaching pro-social classes to offenders and performing other assigned duties.

Requirements

• Three (3) years of experience working directly with a hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources, and monitoring compliance and overall case supervision as your primary assignment
• Three (3) years of corrections experience which must include one (1) year experience with a hard to serve needs client population providing components of offender management exhibited by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in : Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention
• Significant interpersonal/customer service skills
• Strong written and oral communication skills
• Highly effective critical thinking/decision making/problem solving skills
• Demonstrated ability to organize, plan and prioritize
• Keen ability to multi-task and demonstrate flexibility
• Strong self motivation
• Established proficiency in position-related office technologies
• Compelling attention to detail
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind
• Self-control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high-stakes interaction
• Must be 21 years of age
• Possess a valid driver’s license
• Possess a high school diploma or GED
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609
• The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph
• The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents
• Applicants must be legally eligible to work in the United States to be appointed to this position
• Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics
• Possess the physical ability to successfully complete Defensive Tactics
• Lift arms above head and kick as high as own waist
• Stabilize another person to accomplish a controlled take down
• Use arms, palms of hands, shins, and feet to deliver blows
• Withstand impact (slow speed or with a safety bag) on own body from strikes/blows
• Swing a baton in a striking technique
• Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic
• Get down on one or both knees and up again with multiple repetitions
• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule
• TB (tuberculosis) screening is required of all new employees upon hire
• Employees may be required to submit to regular serial testing and reporting for COVID-19
• Successful completion of a background investigation is required

Nice To Haves

• Thorough knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates
• Proven ability to provide efficient and effective service to hard to serve clients with medium/high risk needs
• Excellent ability to coordinate services and cooperate with others toward a common goal
• Proficiency in Microsoft Office (Word, Excel) and Google Suite (Gmail, Drive, Sheets, Docs)

Responsibilities

• Meets with individual offenders to effectively guide them in accordance with CDOC needs and regulations, Federal Laws, State Statues and other case management goals and objectives ensuring continuity of care from intake to release
• Deliver case management services utilizing motivational interviewing and cognitive based interventions in alignment with Colorado Transitional Accountability Plan (CTAP)
• Identify and collect meaningful information in relation to criminogenic needs
• Determines an individual case plan, proper programmatic needs, and goals in collaboration with the offender
• Coordinate offender access to work, education, treatment and recreational programs, determine earned time grants, develop initial parole board risk assessments and actions, and design parole plans
• Monitor, evaluate, and record progress
• Complete assessments and updates at regular intervals in accordance with CDOC policy and case management procedures
• Maintain regular interaction with offenders coordinating medical and mental health and/or substance treatment, education, program referrals, work assignments and periodic CTAP re-assessment, as needed
• Research case files and prepare plans for presentation to the community and parole boards
• Assist offenders in preparing for transition
• Maintain a multidisciplinary network of effective communication, providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution
• Stresses results oriented direction in guiding offender behavior to conform to socially acceptable standards through role modeling pro-social behavior while monitoring physical, mental and emotional well-being of assigned offenders
• Teaches pro-social classes to offenders
• Other duties as assigned

Benefits

• PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year
• Vacation and sick leave
• Wellness program
• Tuition reimbursement
• Training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED