Correctional Health Liaison

Community Medical Services•Kingman, AZ

About The Position

Community Medical Services is hiring a Correctional Health Liaison to serve referred and assigned clients within Correctional Health Systems and maintain a caseload in compliance with its Substance Use Treatment Program. The role reports directly to the Correctional Health Supervisor and coordinates closely with clinic and program leaders to support Correctional Health and/or Department of Child Safety relationships. The liaison maintains accurate client documentation and provides substance abuse rehabilitation, counseling, support, and education in accordance with program standards. The position serves clients connected with Correctional Health, the Department of Child Safety, and criminal justice systems. It involves substantial coordination of care with system partners and community providers, completion of client intakes and service plans, documentation of client progress, referrals, and liaison work between clients and outside agencies. The role also participates in required meetings, supervision, workshops, seminars, and training, and may provide in-service training to staff. The position is scheduled Monday through Friday, 7:00 a.m. to 3:00 p.m. Community-based work can include travel time, waiting for system partners, and non-billable services. The work takes place in community settings and a normal office environment, with computer and office-equipment use and physical activities including prolonged sitting or standing, bending, stooping, stretching, and lifting.

Requirements

Pass a government background check and meet the qualifications to receive a badge required to enter jails or the Department of Corrections.
Be a Behavioral Health Technician or Paraprofessional as defined by ADHS.
Have one year of experience in a corrections or criminal-justice-related position.
Demonstrate sensitivity to the needs of people who are chemically dependent.
Be culturally competent and sensitive to clients' individualized treatment needs.
Participate effectively and efficiently as a team member.
Communicate clearly and effectively.
Interact with clients in a friendly, helpful, and courteous manner.
Resolve client altercations and manage crisis episodes.
Identify and access community resources.
Have basic computer knowledge.
Be able to use a phone, computer, printer, copier, internet, and web browser software, and frequently use Microsoft Office products including Outlook, Word, Excel, and PowerPoint.
Meet physical demands that include prolonged sitting and standing, frequent bending, stooping, or stretching, frequent and prolonged typing and computer or telephone use, and lifting or moving up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.

Nice To Haves

Experience in substance use rehabilitation and Medication Assisted Treatment.
Two years of experience in an opioid treatment program.
Bilingual ability.

Responsibilities

Work with the System Partner Programs Manager and Clinic Manager(s) to maintain an average high-needs caseload of 40 clients and a 45% productivity ratio.
Work with clients receiving services from Correctional Health, the Department of Child Safety, and criminal justice systems.
Document client encounters and maintain accurate clinical records.
Coordinate care with relevant systems and provide documentation requested by system partners.
Attend required clinical staff meetings, clinical supervision, workshops, seminars, and training; provide in-service training to staff when needed.
Provide program and assessment information to non-clients and account for travel, partner wait time, and non-billable community-based services.
Coordinate care for clients with high needs, including with primary care providers, OBGYNs, correctional health services, drug court, family court, the Department of Child Safety, and other community partners.
Support the System Partner Programs Manager in coordinating services.
Provide substance abuse rehabilitation, counseling, and education to assigned clients in compliance with the Substance Abuse Treatment Program and its philosophy.
Complete client intake and orient clients to the treatment program.
Develop and implement behavioral health service plans and review them.
Document client progress in clinical records.
Coordinate care among providers and act as a liaison between clients and outside agencies and programs.
Provide appropriate treatment and service referrals.