Correctional Case Manager - Central Prison

State of North Carolina•Wake County, NC
•Onsite

About The Position

The Correctional Case Manager works in the Programs Department at Central Prison, a multi-custody male correctional facility, and reports to a Correctional Program Supervisor. The position provides case management services to an assigned caseload of incarcerated offenders. The role includes conducting classification reviews and needs assessments, developing plans and job assignments, making program referrals, and holding scheduled individual contacts for correctional or motivational counseling. The Case Manager also provides transitional information, assists with housing and classification recommendations, and supports onsite activities. The position requires effective communication with staff, offenders, and the public; preparation of accurate written reports; and review and evaluation of documents and behavioral information from interviews, records, and personal observations. The work involves stressful conditions and direct contact with incarcerated offenders who may become physically violent or verbally abusive. The employee must be capable of defending themselves against attack and performing crisis interventions, including suicide prevention.

Requirements

  • Associate degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma/GED and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
  • Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
  • Meet Criminal Justice Standards requirements (12 NCAC 09G .0302).
  • Pass a criminal background check and produce a negative drug screening result.
  • Successfully complete medical and psychological evaluations.
  • Possess a valid driver's license.

Nice To Haves

  • Documented knowledge of case management practices, supportive counseling techniques, and/or interviewing techniques for intake assessments.

Responsibilities

  • Provide case management services to an assigned caseload.
  • Perform regular periodic classification reviews and needs assessments.
  • Develop plans and job assignments and make program referrals.
  • Conduct regularly scheduled one-on-one contacts for correctional and/or motivational counseling.
  • Provide transitional information and assist with housing and classification recommendations during offender reviews.
  • Assist with onsite activities.
  • Communicate effectively with staff, offenders, and the general public.
  • Prepare written reports that accurately reflect information reviewed from various sources.
  • Review, analyze, and evaluate documents and behavioral data gathered through interviews, written documentation, and personal observation.
  • Perform crisis interventions, including suicide prevention, and be capable of defending oneself against attack.

Benefits

  • Health insurance options
  • Retirement plans
  • NCFlex supplemental benefits
  • Paid vacation, sick, and community service leave
  • Paid parental leave
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