Corporate Trust Regional Manager
About The Position
This role is responsible for the management, training, coaching and development for assigned region of Corporate Trust Relationship Managers. This role will also serve as Lead Administrator for the largest/key complex accounts, volume and /or client relationship to ensure high quality fiduciary services. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. UMB is committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Requirements
- Bachelor's degree or equivalent work experience
- 10 years relevant experience
Nice To Haves
- Master's Degree
- CTMC Certified Corporate Trust Specialist (previously CCTS certification)
Responsibilities
- Management, training, coaching and development for assigned region of Corporate Trust Relationship Managers.
- Serve as Lead Administrator for the largest/key complex accounts, volume and /or client relationship to ensure high quality fiduciary services.
- Ensure the prompt and accurate setup of new accounts.
- Manage and provide guidance and direction to staff.
- Conduct performance reviews and recommend discipline as needed.
- Assign and adjust staff workloads.
- Responsible for interviewing, hiring & training.
- Resolve ALL administrative issues and provide support to any level client staff.
- Provide guidance to junior staff.
- Operate independently to service the largest clients and resolve the most complex issues.
- Provide day to day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up.
- Recommend and submit new business for approval from the new business committee made up of the senior leadership team in Corporate Trust.
- Price business based on account structure compared to existing business.
- Disseminate financial information to the EMMA system (as required).
- Responsible for accurate/timely setup of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions.
- Review legal documents to ensure operational mechanics are appropriate.
- Work with corporate legal, compliance and outside legal counsel to negotiate document provisions.
- Participate in cross-training to learn other Corporate Trust roles and provide support, as needed.
- Other duties as assigned.
Benefits
- Paid Time Off
- 401(k) matching program
- annual incentive pay
- paid holidays
- comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- health savings accounts
- flexible spending accounts
- dependent care accounts
- adoption assistance
- employee assistance program
- fitness reimbursement
- tuition reimbursement
- associate wellbeing program
- associate emergency fund
- various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
