Corporate Trust Default Review and Analysis Manager

U.S. BankCharlotte, NC
Hybrid

About The Position

This role provides leadership and oversight for work activities of default review analysts, supporting default management activities within Corporate Trust Services - Specialty Solutions and Administration. This role currently manages a team of analysts who ensure accurate and timely reporting, and oversee compliance and risk-related activities for default matters. This position would report directly to the Director of Default Management within Specialty Solutions and Administration. Leads a trust unit or units within the organization and acts to meet unit and divisional objectives. Develops and maintains unit policies, procedures, and training initiatives. Hires and trains staff, establishes and monitors performance goals, coaches employees, and recognizes and rewards performance results. Prepares and reviews management and exception reports. Serves as an expert resource for complex problem solving. Manages the unit budget by increasing revenue, controlling costs, and reducing expenses.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Seven or more years of experience in banking operations, sales, compliance/law, accounting, and/or customer service
  • Three or more years of management experience

Nice To Haves

  • Advanced technical expertise and knowledge of the Trust division, its products, processes, and related bank and regulatory regulations
  • Ability to effectively manage complex trust unit functions in operations, processes, compliance, sales, and relationship management
  • Ability to provide leadership and guidance on sales processes and customer calling programs
  • Strong risk management skills
  • Strong management skills to include planning, budgeting, and people management
  • Excellent written and verbal communication skills
  • Sound analytical and problem-solving skills

Responsibilities

  • Provides leadership and oversight for work activities of default review analysts.
  • Supports default management activities within Corporate Trust Services - Specialty Solutions and Administration.
  • Ensures accurate and timely reporting for default matters.
  • Oversees compliance and risk-related activities for default matters.
  • Leads a trust unit or units within the organization and acts to meet unit and divisional objectives.
  • Develops and maintains unit policies, procedures, and training initiatives.
  • Hires and trains staff, establishes and monitors performance goals, coaches employees, and recognizes and rewards performance results.
  • Prepares and reviews management and exception reports.
  • Serves as an expert resource for complex problem solving.
  • Manages the unit budget by increasing revenue, controlling costs, and reducing expenses.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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