Corporate Travel Coordinator

Cellular Sales Verizon Authorized RetailerKnoxville, TN
Onsite

About The Position

Coordinates all travel arrangements for employees under the supervision of the Corporate Travel & Expense Manager. This includes booking air travel, airport transportation, hotels, car rentals and meeting sites, holiday and corporate event planning and rate negotiation.

Requirements

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
  • Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • 2 year degree
  • 1-2 years related experience with Concur or other travel booking system.

Nice To Haves

  • Associates degree in hospitality, travel administration, or related field.
  • 2+ years’ experience in Travel Agency or Corporate Travel
  • Experience with multiple travel tool platforms

Responsibilities

  • Assist employees in arranging and booking all aspects of business travel.
  • Works closely with Travel Agency on Concur based bookings.
  • Works with hotels and other vendors to negotiate and secure favorable rates and terms.
  • Responsible for monitoring hotel credit card authorization and reconciliation.
  • Works effectively with various departments on event planning including scheduling, catering and facility preparation.
  • Maintains excellent relations with travelers and outside vendors while acting with a sense of urgency.
  • Demonstrates excellent telephone and service etiquette.
  • Works in fast paced, multi-tasking environment with little supervision.
  • Other duties as required to support department.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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