Corporate Traveller - Corporate Travel Consultant - Burnaby, BC
About The Position
Corporate Traveller is seeking a motivated and driven Corporate Travel Consultant to join their team. This role involves managing the day-to-day travel needs of corporate business accounts and delivering the boutique level of service that Corporate Traveller is known for. The ideal candidate will have a minimum of 2 years of travel consulting experience and a strong commitment to providing impeccable service. Corporate Traveller is a successful brand within Flight Centre Travel Group (FCTG), focused on dominating the SME market by making the end-to-end travel experience faster, simpler, and easier for customers. They offer a blend of personal, local service with expert technology and the benefits of being part of FCTG. The company has a global presence and a history of over 26 years, contributing significantly to FCTG's corporate travel division. It is described as award-winning, forward-thinking, and fun to work for, attracting individuals passionate about travel, teamwork, and customer service.
Requirements
- Customer focused – consistently going above and beyond to deliver an amazing client experience.
- Obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
- Outstanding interpersonal skills and ability to build strong business relationships.
- A problem solver who thinks outside of the box to provide creative solutions.
- Embrace egalitarianism, irreverence, and ownership.
- Thrive in a collaborative environment but can also produce quality work independently.
- Excellent written and verbal communications skills.
- Ability to work in a fast paced, deadline driven environment.
- Tech Savvy – 2 years’ experience with a GDS system (Sabre preferred), confident using Microsoft suite, and comfortable learning new software.
Responsibilities
- Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
- Follow company procedures, account guidelines and customer service standards.
- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
- Build and maintain strong working relationships.
- Provide solutions to travel related problems clients may experience.
- Other duties and tasks as assigned.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Benefits
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
- Diversity Day (paid leave to observe a holiday or cultural celebration of your choice)
- 1 paid Volunteer Day per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
