Corporate Traveller - Corporate Travel Consultant - Montreal, QC

Flight Centre•Quebec, QC

3d•CA$50,000 - CA$98,000•Onsite

About The Position

Corporate Traveller is seeking a motivated and driven Corporate Travel Consultant to join their team. This role involves managing the day-to-day travel needs of corporate business accounts and delivering the high level of service that Corporate Traveller is known for. The ideal candidate will have a minimum of 2 years of travel consulting experience and a strong commitment to providing exceptional service. Corporate Traveller is a successful brand within Flight Centre Travel Group (FCTG), focused on dominating the SME market by making corporate travel faster, simpler, and easier through a blend of personal service and expert technology.

Requirements

Bilingual in both English and French.
Customer focused – consistently going above and beyond to deliver an amazing client experience.
Detail-oriented, organized, and able to juggle competing priorities with the ability to quickly shift gears when needed.
Outstanding interpersonal skills and ability to build strong business relationships.
A problem solver who thinks outside of the box to provide creative solutions.
Embraces egalitarianism, irreverence, and ownership.
Thrives in a collaborative environment but can also produce quality work independently.
Excellent written and verbal communications skills.
Ability to work in a fast-paced, deadline-driven environment.
Tech Savvy – 2 years’ experience with a Global Distribution System (GDS) (Sabre preferred), confident using Microsoft suite, and comfortable learning new software.
Bilingual French/English required, due to the nature of the role of dealing with both English and French clients and suppliers.
Bilingual French/English required, due to the nature of the role of dealing with both English and French team members.

Nice To Haves

OPC certification preferred; however, candidates without OPC certification will be supported to obtain it. Successful completion of the OPC exam within 30 days of employment is mandatory.

Responsibilities

Assist in making professional and accurate business travel arrangements for corporate accounts, including air, car, hotel, and ground transportation reservations.
Follow company procedures, account guidelines, and customer service standards.
Work as a team member and assist other agents in completing client servicing functions.
Build and maintain strong working relationships.
Provide solutions to travel-related problems clients may experience.
Contribute to a safe, inclusive, and accessible work environment where all employees feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned.

Benefits

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses
Diversity Day (paid leave to observe a holiday or cultural celebration of your choice)
1 paid Volunteer Day per calendar year