Corporate Travel Advisor - Bilingual in French

Direct Travel • Remote,

7d

About The Position

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. French language skills are required. Shift is 8 AM - 4:30 PM Eastern.

Requirements

• Minimum 5 years’ experience providing domestic and international travel arrangements
• Must demonstrate thorough knowledge of airline ticketing rules and regulations
• High proficiency using Airline GDS, Apollo
• Proficient in producing lowest logical airfare within client’s policy
• French language skills are required.

Responsibilities

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
• Supports multiple accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed