Corporate Training Specialist

MegaCorp Logistics•Morgantown, WV

21h•Onsite

About The Position

The Training Specialist is responsible for coordinating, facilitating, and supporting training programs that assist with employee onboarding, performance improvement, and operational consistency within the Operations Department. This role delivers group and individual training, supports employee learning, maintains training materials and records, administers assigned training through the company’s learning management system, and assists the Corporate Training Manager with training content, digital learning resources, and program updates subject to manager review and approval.

Requirements

High school diploma or GED required
Proficiency with Microsoft Office applications and presentation software required
Strong communication, presentation, organization, coaching, documentation, and employee-support skills required
Ability to manage multiple priorities, training schedules, deadlines, and employee learning needs in a fast-paced environment required
Ability to see, hear, and communicate clearly
Ability to use hands and fingers for computer, phone, and presentation tasks
Ability to facilitate training sessions and interact with employees in group and individual settings
Ability to operate a computer, presentation equipment, and standard office equipment
Ability to work at a computer workstation for extended periods
Reading comprehension
Written and verbal communication
Analytical thinking
Problem-solving
Judgment and decision-making
Attention to detail
Ability to assess employee learning needs and training progress
Ability to interpret policies, procedures, manuals, operational documentation, training materials, learner records, and employee development information
Ability to learn, retain, and apply company policies, operational procedures, training standards, LMS procedures, and department expectations

Nice To Haves

Associate degree or higher in Business, Education, Human Resources, Training and Development, Communications, Operations, or related field preferred
Equivalent professional training, instructional, or operational experience may be considered in lieu of formal education
Experience delivering, coordinating, or facilitating training programs preferred
Experience assisting with training materials, digital learning content, e-learning resources, instructional videos, presentations, guides, or interactive learning resources preferred
Experience administering training assignments, learner tracking, completion monitoring, or training records through a learning management system preferred
Reach 360 experience preferred
Knowledge of adult-learning principles and the ability to adapt training content and instructional methods to different learning styles preferred
Ability to interpret policies, procedures, manuals, operational documentation, and training materials
Canva experience preferred
Experience in logistics, transportation, operations, or related business environments preferred

Responsibilities

Identify training needs and collaborate with the Corporate Training Manager to support training plans, schedules, and learning priorities
Coordinate and deliver training programs for new hires, existing employees, and internal department transfers
Assist the Corporate Training Manager with the design, development, and update of training program content, subject to manager review and approval
Facilitate group and individual training sessions focused on operational processes, procedures, systems, workflows, and job-specific responsibilities
Deliver training in accordance with the format, standards, expectations, and delivery methods established by the Corporate Training Manager
Monitor employee progress during onboarding and training periods to identify coaching needs, knowledge gaps, and development opportunities
Support the ongoing development of Operations employees by reinforcing skills, operational knowledge, best practices, and role expectations
Assist the Corporate Training Manager with creating, maintaining, and updating training materials, job aids, presentations, guides, digital learning content, e-learning resources, instructional videos, and interactive learning resources
Administer assigned training programs through the company’s learning management system, Reach 360, including course assignments, learner tracking, completion monitoring, and training records
Apply adult-learning principles and adapt training content, facilitation methods, and instructional approaches to support different learning styles
Assist with the implementation and communication of new or revised policies, procedures, operational workflows, and training materials as approved by the Corporate Training Manager
Provide coaching, guidance, and support to employees throughout the training and development process
Maintain training records, documentation, schedules, learner completion information, and employee development materials
Partner with Human Resources and Information Technology to support assigned training initiatives, system updates, employee learning needs, and training-related processes
Identify opportunities to improve training materials, content delivery methods, employee engagement, and learning resources, and share recommendations with the Corporate Training Manager
Maintain confidentiality of employee, training, performance, operational, and company information
Maintain and project the company's professional reputation
Perform other duties as assigned